Activating payments.

Everything to do with money on this platform waits on one switch, thrown once per team. This page is what it does, what it settles permanently, and what you can do without it.

What activation is

Open Team settings > Billing. The first page of that section is Payments, and it is where a team turns money on.

Activation is two things and nothing more: your team's agreement to the platform terms, recorded as they read on the day you accepted them, and a billing account for us to address a fee invoice to. It costs nothing to switch on. There is no recurring price, no minimum, and nothing to cancel later except the ability to take new money.

Only a team administrator or the team owner can activate payments. An editor who needs a priced tier has to ask.

The one thing it settles for good

You choose the currency your team bills and prices in, and that choice is permanent.

It cannot be changed afterwards for two reasons that are not ours to overrule. Your billing account is pinned to the currency of its first invoice, and every order on the platform is a record of money somebody actually paid. Rewriting either would make the books say something that did not happen.

Any ticket tiers you already built are repriced into the chosen currency in the same moment, keeping their number of minor units. A tier entered as 150000 before activation reads 1,500.00 in your currency afterwards.

What works without activating

More than people expect. A team that never activates can still run its events end to end:

• free ticket tiers, in any number, with stock limits and fieldsets
• unlimited guests, imports of unpaid guests, and the whole guest list
• QR tickets, badges, scanning, terminals, the door desk and the inspector
• the event website, registration questions, exports and reports

Nothing about a free event is held back. If you never sell a ticket, you never need this page.

What activation unlocks

Everything that names an amount of money:

• putting a price above zero on a ticket tier
• offering any payment method at checkout, bank transfer included
• recording a payment or a refund against an order
• importing guests who have already paid

Until then each of those is refused for the same reason, which is the fastest way to recognize the cause: a team without a currency has nothing to write an amount down in.

Deactivating

The Payments page offers Deactivate payments once you are activated. It closes checkout to new money and stops new fees accruing. It does not undo anything.

Fees already accrued are still owed, and the ones still inside their grace window still mature normally, because the money they were taken from already reached you. Your currency stays. Orders you already collected can still be settled and refunded.

Resume payments puts the team back to collecting, without asking you to accept the terms again.

Suspension for an unpaid invoice

Different thing, same shape. If one of our invoices goes past its due date, we suspend the team's payments until it is paid.

Suspension closes new money only. Checkout stops offering payment methods, no new priced tickets can be sold, and no payment method can be connected or changed. It never touches money already taken: orders settle, tickets go out, refunds work.

Paying the invoice lifts it, with nothing for you to press. The daily check that suspends is the same one that restores.